No, a Costco gas station pump screen did not display a message that said ‘Blame Joe Biden’


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Is Costco trying to avert blame for high fuel prices by telling customers at the pump to blame President Joe Biden? 

That’s what one image shared on Facebook purports to show.

“Forget Stickers. Costco just went digital,” read the caption on the May 27 Facebook post along with a picture that supposedly shows a Costco gas pump screen with the message, “Don’t blame us. Blame Joe Biden.” (The sticker comment refers to stickers being placed on gas pumps with Biden’s face that read, “I did that!”) 

The post was flagged as part of Facebook’s efforts to combat false news and misinformation on its News Feed. (Read more about our partnership with Facebook.)

altered costco pump sign
Figure 1: altered costco pump sign
(Screenshot from Facebook)
 
The photograph was digitally altered. Costco said it didn’t authorize the message to appear on its gas station screens.
 
“The Costco gas station post/image you are referring to is not affiliated with or approved by Costco,” a company spokesperson told PolitiFact in an email. 
 
A review of the image shows signs that it was manipulated, most likely on a program like Adobe Photoshop.
 
Instead of “Yes” and “No” options on the screen, which are usually presented when customers are asked if they want a receipt, the Facebook image instead showed two “Yes” options.
 
An extra “Yes” also appears in the center of the image above the text about Biden on the lower screen — an observation Snopes made in its fact-check of the post. This can happen in Photoshop when people forget to move or delete one of the layers they were editing in the program. New layers are automatically dropped in the center of a workspace, which is where the extra “Yes” is located. 
 
An analysis by FotoForensics, a visual research tool, also showed signs that the photo was doctored. Though the tool does not provide conclusive evidence of manipulation, it can be useful in highlighting regions of the image that were subject to splicing, drawing or otherwise edited. 
 

Our ruling

An image on social media shows a Costco gas pump screen that said “Don’t blame us. Blame Joe Biden.”

The photograph is doctored. Inconsistencies in the image’s digital footprint show that the message was altered, and Costco representatives denied any of its screens were programmed or approved to display the words.

We rate this False.

By
June 1, 2022

Truth-o-meter Ruling

False

IF YOUR TIME IS SHORT

  • The photograph was digitally altered. The message was not programmed or authorized by Costco, company officials said.

Statement

A Costco gas pump screen said “Don’t blame us. Blame Joe Biden.”

Context

a Facebook post

Speaker/Target

Speaker: Viral image

Statement Date

May 27, 2022
Our Sources

Facebook post, May 27, 2022

FotoForensics analysis, June 1, 2022

Twitter post, May 30, 2022

Email interview, Muriel Cooper corporate communications at Costco, June 1, 2022

Snopes, Did a Costco Gas Pump Say, ‘Don’t Blame Us. Blame Joe Biden’? May 31, 2022

Translations

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